The CRM that calls them
HouseholdsPolicyholdersCustomersDonorsStudentsMembersyour customers
One engine, shaped to your industry. Contacts, pipeline, automations, and a developer-grade API — in a platform that re-speaks itself for the way your business actually works.
- Per-tenant data isolation
- API-first by design
- 8 industry presets
- Mobile-ready
A fast, isolated core — contacts to closed deals
Everything starts with the universal primitives of a customer relationship: contacts, leads, accounts, and a drag-and-drop pipeline that updates the moment a deal moves.
- Contacts, leads, accounts & relationship graphs
- Drag-and-drop kanban pipeline
- Tasks, activities & one-tap logging
- Custom objects & fields, no code required
Let the busywork run itself
Trigger-based workflows move records, notify the right people, and keep your team in sync — while forecasting and scoring surface what to do next.
- Trigger → condition → action workflows
- Live pipeline forecasting & reports
- Predictive scoring & an AI assistant
- Campaigns, forms & landing pages
A developer platform, not an afterthought
GeneCRM is API-first. Issue keys, register OAuth apps, subscribe to webhooks, and meter usage — all self-service, all documented.
- Self-service API keys & OAuth apps
- Webhooks with delivery history
- Metered usage & per-plan rate limits
- Swagger docs & SDKs
One platform, fluent in your business
Pick a preset and the CRM speaks your language out of the box — accounts, contact kinds, and pipeline stages tuned to your field. Switch any time.
Per-tenant row-level security keeps every workspace's data fully separate.
SSO (SAML/OIDC), SCIM, roles, audit log, and GDPR export from day one.
Industry presets plus custom objects and fields adapt the CRM to your world.
Good to know
What does “domain-neutral” actually mean?
The core entities — contacts, leads, opportunities, activities — are the universal primitives of any customer relationship. No industry assumptions are baked in. You shape the vocabulary, presets, and custom objects to your world.
Do I need a credit card to start?
No. You can create a workspace and start using the CRM for free — no card required. Upgrade when you're ready for more seats, usage, or enterprise controls.
Can my developers build on it?
Yes. GeneCRM is API-first: self-service API keys, OAuth apps, webhooks with delivery history, metered usage, and Swagger docs are built in — not bolted on.
How is my data kept separate from other tenants?
Every workspace is isolated at the database level with Postgres row-level security, so one tenant can never see another's data. SSO, roles, and an audit log come standard.